Refund & Exchange Policy

At Muscle Building Nutrition, we prioritize safety and quality. Due to the nature of our products, the following conditions apply:

1. Return Windows

  • Unopened Items: 10 days (Must be in sealed/original condition).
  • Opened Whey Protein: 24 hours (Max 2 scoops missing).
  • Opened Pre-workout / Creatine / Sleep: 24 hours (Only if faulty; silica pack must be present).

2. Key Conditions

  • Shipping Fees: All return/exchange shipping costs are covered by the customer.
  • Exclusions: Sale items, gift cards, and tubs with more than 2 missing scoops are non-returnable.
  • Sales Events: Flavor exchanges for opened tubs do not apply during discounts (e.g., Black Friday).
  • Verification: Photo/video proof is required for all requests.

3. How to Process

Inspect your order immediately. To initiate a return, contact us via:

WhatsApp: +20 10 97973847
Instagram: @muscle_building_nutrition

4. Refunds

Approved refunds are issued to the original payment method within 3 business days after inspection.