Refund & Exchange Policy
At Muscle Building Nutrition, we prioritize safety and quality. Due to the nature of our products, the following conditions apply:
1. Return Windows
- Unopened Items: 10 days (Must be in sealed/original condition).
- Opened Whey Protein: 24 hours (Max 2 scoops missing).
- Opened Pre-workout / Creatine / Sleep: 24 hours (Only if faulty; silica pack must be present).
2. Key Conditions
- Shipping Fees: All return/exchange shipping costs are covered by the customer.
- Exclusions: Sale items, gift cards, and tubs with more than 2 missing scoops are non-returnable.
- Sales Events: Flavor exchanges for opened tubs do not apply during discounts (e.g., Black Friday).
- Verification: Photo/video proof is required for all requests.
3. How to Process
Inspect your order immediately. To initiate a return, contact us via:
WhatsApp: +20 10 97973847
Instagram: @muscle_building_nutrition
4. Refunds
Approved refunds are issued to the original payment method within 3 business days after inspection.